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Last updated: 24 September 2026
This notice explains how Kembara Khalifah Travel collects, uses, stores and shares your personal data when you visit kembarakhalifahtravel.com.my, contact us or book a trip with us. It is issued under Malaysia's Personal Data Protection Act 2010 (PDPA).
This website is operated by Kembara Khalifah Travel Sdn. Bhd. (SSM no. 1278327-H), trading as Kembara Khalifah Travel (“KKT”, “we”, “us”). We are a travel agency licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC), licence no. 9125.
Under the PDPA, we are the data user responsible for your personal data. Our registered address is No. 27-3, Jalan Cecawi PSB 6/19A, Seksyen 6 Kota Damansara, 47810 Petaling Jaya, Selangor.
Depending on how you deal with us, we may collect:
If you give us someone else's details (a family member, travel companion or emergency contact), you confirm that they know about this and agree to it.
Most of it comes from you directly: through website forms, WhatsApp, email, phone calls, or in person when you make a booking. Some technical data is collected automatically through cookies when you use our website.
We may also receive your details from other people, such as a travel companion or group organiser who books on your behalf, and from suppliers and agents we work with.
Health conditions, mobility needs and religious requirements are sensitive personal data under the PDPA. We ask for them only when we need them to arrange things like special meals, seating, assistance or suitable activities, and we process them only with your explicit consent or where the law allows.
You can withdraw your consent at any time. If you do, we may no longer be able to arrange the related service.
Most trips involve suppliers abroad, so your details will often go to overseas airlines, hotels and authorities. Some of our service providers may also store data on servers outside Malaysia.
Where that happens, we take reasonable steps to make sure your data is protected. Transfers needed to carry out your booking are made because the booking can't happen without them.
We send promotions by email, WhatsApp or SMS only if you have agreed to receive them. To stop, reply “STOP”, use the unsubscribe link, or contact us. We'll still send messages that are part of a booking, such as confirmations and itinerary changes.
We limit access to personal data to staff and providers who need it, use secure (HTTPS) connections on our website, and keep documents such as passport copies in access-controlled systems. No method of storage or transmission is completely secure, so please tell us straight away if you think your data has been misused.
If a data breach is likely to cause you significant harm, we will notify you and the Personal Data Protection Commissioner as the law requires.
We keep personal data only as long as we need it for the purposes above, and for as long as the law requires us to (for example, for accounting, tax and licensing records). After that, we delete or anonymise it.
Under the PDPA you can ask us to:
Send your request in writing to the contact below. We may ask you to confirm your identity first, and we'll respond within 21 days. The law lets us charge a reasonable fee for access requests, and there are limited cases where we can refuse a request, in which case we'll tell you why.
If a traveller is under 18, we need the details and consent of a parent or legal guardian. We don't knowingly collect personal data from children without that consent.
Our website may link to third-party sites, such as airlines, social media pages or government portals. We don't control them and aren't responsible for their privacy practices, so read their notices before you share any data.
We may update this notice from time to time. The date at the top shows when it last changed. Where a change is significant, we'll tell you through our website or by direct message.
For questions, requests or complaints about your personal data, contact our data protection contact person:
Data Protection Contact Person, Kembara Khalifah Travel Sdn. Bhd.If we haven't resolved your concern, you can complain to the Personal Data Protection Commissioner (Jabatan Perlindungan Data Peribadi) at www.pdp.gov.my.
Kemas kini terakhir: 24 September 2026
Notis ini menerangkan cara Kembara Khalifah Travel mengumpul, menggunakan, menyimpan dan berkongsi data peribadi anda apabila anda melayari kembarakhalifahtravel.com.my, menghubungi kami atau menempah perjalanan bersama kami. Notis ini dikeluarkan menurut Akta Perlindungan Data Peribadi 2010 (PDPA) Malaysia.
Laman web ini dikendalikan oleh Kembara Khalifah Travel Sdn. Bhd. (No. SSM 1278327-H), yang beroperasi sebagai Kembara Khalifah Travel (“KKT”, “kami”). Kami ialah agensi pelancongan berlesen di bawah Kementerian Pelancongan, Seni dan Budaya (MOTAC), No. lesen 9125.
Bagi tujuan PDPA, kami ialah pengguna data yang bertanggungjawab terhadap data peribadi anda. Alamat berdaftar kami ialah No. 27-3, Jalan Cecawi PSB 6/19A, Seksyen 6 Kota Damansara, 47810 Petaling Jaya, Selangor.
Bergantung pada urusan anda dengan kami, kami boleh mengumpul:
Jika anda memberikan maklumat orang lain (ahli keluarga, rakan seperjalanan atau kenalan kecemasan), anda mengesahkan bahawa mereka mengetahui dan bersetuju dengan perkara ini.
Kebanyakannya datang terus daripada anda: melalui borang di laman web, WhatsApp, e-mel, panggilan telefon, atau secara bersemuka semasa anda membuat tempahan. Sebahagian data teknikal dikumpul secara automatik melalui kuki apabila anda menggunakan laman web kami.
Kami juga boleh menerima maklumat anda daripada orang lain, seperti rakan seperjalanan atau penganjur kumpulan yang membuat tempahan bagi pihak anda, serta daripada pembekal dan ejen yang bekerjasama dengan kami.
Keadaan kesihatan, keperluan mobiliti dan keperluan keagamaan ialah data peribadi sensitif di bawah PDPA. Kami memintanya hanya apabila perlu untuk menyediakan perkara seperti makanan khas, tempat duduk, bantuan atau aktiviti yang sesuai, dan kami memprosesnya hanya dengan persetujuan nyata anda atau apabila dibenarkan oleh undang-undang.
Anda boleh menarik balik persetujuan pada bila-bila masa. Jika anda berbuat demikian, kami mungkin tidak dapat lagi menyediakan perkhidmatan yang berkaitan.
Kebanyakan perjalanan melibatkan pembekal di luar negara, maka maklumat anda sering dihantar kepada syarikat penerbangan, hotel dan pihak berkuasa di luar negara. Sesetengah penyedia perkhidmatan kami juga mungkin menyimpan data di pelayan di luar Malaysia.
Apabila ini berlaku, kami mengambil langkah yang munasabah untuk memastikan data anda dilindungi. Pemindahan yang diperlukan untuk melaksanakan tempahan anda dibuat kerana tempahan tersebut tidak dapat dilaksanakan tanpanya.
Kami menghantar promosi melalui e-mel, WhatsApp atau SMS hanya jika anda telah bersetuju menerimanya. Untuk berhenti, balas “STOP”, gunakan pautan berhenti melanggan, atau hubungi kami. Kami tetap akan menghantar mesej yang berkaitan dengan tempahan, seperti pengesahan dan perubahan jadual.
Kami mengehadkan akses kepada data peribadi kepada kakitangan dan penyedia yang memerlukannya, menggunakan sambungan selamat (HTTPS) di laman web kami, dan menyimpan dokumen seperti salinan pasport dalam sistem yang akses kepadanya dikawal. Tiada kaedah penyimpanan atau penghantaran yang selamat sepenuhnya, jadi sila maklumkan kami dengan segera jika anda rasa data anda disalahgunakan.
Jika pelanggaran data berkemungkinan menyebabkan kemudaratan yang ketara kepada anda, kami akan memaklumkan anda dan Pesuruhjaya Perlindungan Data Peribadi seperti yang dikehendaki oleh undang-undang.
Kami menyimpan data peribadi hanya selama diperlukan untuk tujuan di atas, dan selama yang dikehendaki oleh undang-undang (contohnya untuk rekod perakaunan, cukai dan pelesenan). Selepas itu, kami akan memadam atau menyahkenalkan data tersebut.
Di bawah PDPA, anda boleh meminta kami untuk:
Hantar permintaan anda secara bertulis kepada kenalan di bawah. Kami mungkin meminta anda mengesahkan identiti terlebih dahulu, dan kami akan membalas dalam tempoh 21 hari. Undang-undang membenarkan kami mengenakan bayaran yang munasabah bagi permintaan akses, dan terdapat kes terhad di mana kami boleh menolak permintaan, dan jika demikian kami akan memberitahu sebabnya.
Jika pelancong berumur di bawah 18 tahun, kami memerlukan butiran dan persetujuan ibu bapa atau penjaga sah. Kami tidak dengan sengaja mengumpul data peribadi kanak-kanak tanpa persetujuan tersebut.
Laman web kami mungkin mempunyai pautan ke laman pihak ketiga, seperti syarikat penerbangan, halaman media sosial atau portal kerajaan. Kami tidak mengawalnya dan tidak bertanggungjawab atas amalan privasi mereka, jadi sila baca notis mereka sebelum anda berkongsi sebarang data.
Kami boleh mengemas kini notis ini dari semasa ke semasa. Tarikh di bahagian atas menunjukkan bila ia terakhir diubah. Jika perubahan itu ketara, kami akan memaklumkan anda melalui laman web atau mesej terus.
Untuk pertanyaan, permintaan atau aduan tentang data peribadi anda, hubungi pegawai perhubungan perlindungan data kami:
Pegawai Perhubungan Perlindungan Data, Kembara Khalifah Travel Sdn. Bhd.Jika kebimbangan anda masih belum selesai, anda boleh membuat aduan kepada Pesuruhjaya Perlindungan Data Peribadi (Jabatan Perlindungan Data Peribadi) di www.pdp.gov.my.